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Frequently asked questions


Answers to the most common questions about rooms, dining, parking, transport, check-in and hotel services Art Deco Imperial Hotel Prague.


General & Location

Where is Art Deco Imperial Hotel Prague located?

The hotel is at Na Poříčí 15, Prague 1, directly adjacent to the Municipal House (Obecní dům). Old Town Square is 10-15 minutes on foot, Charles Bridge 20-25 minutes, Wenceslas Square a short walk. Náměstí Republiky metro station (line B) is within easy walking distances. Contact & directions


What is Art Deco Imperial Hotel Prague known for?

The hotel is a five-star landmark from 1914 with original Art Deco ceramic wall tiling and mosaic ceilings - among the most distinctive interiors in Prague. It is home to the famous Café Imperial, featured in the MICHELIN Guide 2026 and led by celebrity chef Zdeněk Pohlreich. Past guests include Franz Kafka, composer Leoš Janáček and the first Czechoslovak president Tomáš Garrigue Masaryk. All rooms were fully renovated in 2022. History


Does the hotel have 24-hour reception?

Yes. Reception is open 24 hours a day. Late check-in is always possible.

Reception: +420 246 011 600 / reception@hotel-imperial.cz


Rooms & Suites

What room types does Art Deco Imperial Hotel Prague offer?

Five categories - all renovated in 2022, with marble bathrooms (heated floors and mirrors), Smart TV, free Wi-Fi, minibar and RITUALS toiletries:

  • Deluxe Room: 25 m², double or twin beds, shower over bathtub. Free glass of sparkling wine with direct bookings.
  • Executive Room: 30-35 m², espresso machine, daily turn-down service. Free bottle of sparkling wine with direct bookings.
  • Junior Suite: 38 m², king bed, corner location with views of the Municipal House, free minibar. Free bottle of sparkling wine with direct bookings.
  • Imperial Suite: 58 m², top floor, separate bedroom and lounge, extra-large bathtub and walk-in rain shower, free minibar. Free bottle of sparkling wine with direct bookings.
  • Deluxe Accessible Room: 30-35 m², designed for guests with mobility needs. Only 2 rooms available - early booking recommended.

All rooms include complimentary Fitness & Wellness access. Connecting rooms available on request.

 All rooms & suites  | Compare rooms


What is the difference between a Deluxe Room and an Executive Room?

Executive Rooms are larger (30-35 m² vs 25 m²) and add an espresso machine, daily turn-down service, and a free bottle of sparkling wine on arrival (direct bookings), compared to a free glass for the Deluxe Room. Both offer a choice of street or courtyard view.


What do the suites include?

Both suites include a complimentary minibar with daily replenishment, a Nespresso machine, daily turn-down service and a bottle of sparkling wine with direct bookings. The Imperial Suite on the top floor also features a separate bedroom and lounge, an extra-large bathtub and a walk-in rain shower. The Junior Suite impresses with its corner location and views of the Municipal House.


Is Art Deco Imperial Hotel Prague wheelchair accessible?

Yes. The Deluxe Accessible Room features elevator access (80 cm door width), roll-in shower (138 cm wide), grab bars, raised toilet seat and an emergency cord. The wheelchair-accessible entrance is via Café Imperial. Only two such rooms are available - contact the hotel early. Deluxe Accessible Room


Is the Wi-Fi suitable for remote work?

Yes. Complimentary Wi-Fi is available in all rooms and public areas, including the event spaces and is suitable for video calls and remote work. See all services.


Is luggage storage available?

Yes. Luggage storage is available for hotel guests before check-in and after check-out via reception.


Check-in & Check-out

What are the check-in and check-out times?

Check-in is available from 3:00 PM (15:00) and check-out is until 12:00 PM (noon). Reception operates 24 hours, so late check-in is always possible. Early check-in and late check-out are available on request, subject to availability. The Romantic Package and Celebrity Chef's Package both include a guaranteed late check-out until 14:00.


What ID is required at check-in?

A valid passport or national ID card is required, as required by Czech law for all hotel guests.


Dining & Café Imperial

Does Art Deco Imperial Hotel Prague have a restaurant?

Yes - the famous Café Imperial, open daily 07:00-23:00. It is one of Prague's most celebrated grand cafés, now featured in the MICHELIN Guide 2026, and serves classic Czech cuisine with a modern touch under the hotel's original 1914 mosaic ceiling. Led by celebrity chef Zdeněk Pohlreich. Smart casual dress code, non-smoking. Open to non-hotel guests. Table reservation at least 7 days in advance is strongly recommended.

Menu & table reservations  | Tel: +420 246 011 440

The hotel also has Prime Bar, open daily 15:00-01:00, serving spirits, wines, champagnes, cocktails and snacks. Dining 


Is Café Imperial open to non-hotel guests?

Yes. Café Imperial is open to the public for breakfast, lunch and dinner. It is one of Prague's most visited restaurant destinations in its own right.


When is breakfast served and what does it include?

Breakfast is served daily 06:30-10:30 in Café Imperial. The full American buffet includes ILLY coffee, fresh pastries, cheeses and cold cuts, yogurt, cereals, fresh fruit, live omelette station, pancakes, eggs, grilled mushrooms, bacon and sausages. 

Non-guests: 445 CZK/person. Children 4-12: 219 CZK. 

Breakfast can be added or excluded at booking. Breakfast menu


Does the hotel have a bar?

Yes. Prime Bar is open daily 15:00-01:00, serving spirits, wines, champagnes, cocktails and snacks.


Fitness & Wellness

Does the hotel have a fitness centre, sauna and steam bath?

Yes - all complimentary for hotel guests. The Fitness & Wellness area features original 1914 mosaics. Fitness is open 24 hours. Sauna and steam bath: Mon-Fri 16:00-22:00; weekends and public holidays 10:00-22:00. Towels provided. Massages, physiotherapy and personal trainer available on request (fees apply).

Concierge: +420 246 011 590 / concierge@hotel-imperial.cz


Parking & Transport

Is parking available at Art Deco Imperial Hotel Prague?

Yes. Secure underground garage, no reservation needed. Fee: 950 CZK/day (until 14:00 on departure day). Between 06:00-22:00 the porter parks your car; between 22:00-06:00 self-parking with reception guidance. Guests arriving by minivan, electric car or motorcycle should contact reception in advance - these vehicles cannot use the underground garage.


Does the hotel offer airport transfers?

Yes. Private limousine service (Mercedes-Benz E or S class):

  • Airport to hotel: 1,300 CZK | Round trip: 2,350 CZK
  • Main Train Station to hotel: 900 CZK | Hotel to Main Train Station: 500 CZK

Concierge: +420 246 011 590 / concierge@hotel-imperial.cz. Services 


How do I get to the hotel by public transport?

Náměstí Republiky metro station (line B - yellow line) is within easy walking distances of the hotel. Trams stop directly on Na Poříčí. Prague Main Train Station is within walking distance.


Reservations & Direct Booking

What are the benefits of booking directly with the hotel?

Direct bookings at hotel-imperial.cz include exclusive benefits unavailable through third-party platforms: free glass of sparkling wine (Deluxe Room), free bottle of sparkling wine (Executive Room and suites), free minibar with daily replenishment (Junior Suite and Imperial Suite). A prepaid non-refundable rate saves an additional 10% (one date change permitted at least 7 days before arrival). Special offers 


What packages are available?

  • Celebrity Chef's Package: breakfast, 3-course dinner at Café Imperial, bottle of sparkling wine, 10% discount on accommodation, late check-out until 14:00, room upgrade subject to availability.
  • Romantic Package: min. 2 nights, breakfast, 3-course dinner at Café Imperial, private Mercedes-Benz E class airport/station transfer or 2 days' complimentary parking, bottle of sparkling wine, 10% discount, late check-out until 14:00, room upgrade subject to availability.

All packages


What is the cancellation policy?

Conditions depend on the selected rate. Flexible rates allow cancellation up to a specified deadline without charge. Prepaid non-refundable rates cannot be refunded. Full terms: hotel-imperial.cz/en/general-terms-and-conditions

Reservations: +420 246 011 663 / reservation@hotel-imperial.cz


Meetings, Events & Weddings

What event venues does Art Deco Imperial Hotel Prague have?

Three dedicated spaces plus exclusive hire of Café Imperial:

  • Diamond Ballroom: up to 90 seats (theatre), glass roof with natural daylight, interconnects with Topas Room
  • Topas Room: up to 30 seats (theatre), original 1914 mosaics, Diamond Ballroom and Café Imperial
  • Boardroom: up to 20 seats, floor-to-ceiling window

All spaces include free Wi-Fi, AC and AV equipment. Catering by Café Imperial. Conference rooms

Contact Group & Event Manager Pavlína Rybárová: events@hotel-imperial.cz / +420 246 011 662


Hotel Policies

What are the hotel's key policies?

  • All rooms and Café Imperial are strictly non-smoking
  • Pets are not allowed
  • No extra beds available; cribs subject to availability - confirm with reservations
  • Valid passport or national ID required at check-in
  • Currency: Czech koruna (CZK); cards (Visa, Mastercard, Amex) accepted throughout


What payment methods are accepted?

The hotel accepts major payment cards (Visa, Mastercard, Amex) and cash payments in CZK.


Is a credit card required to guarantee a reservation?

Yes. A valid credit card is generally required to guarantee a reservation, except where a rate specifies otherwise. Rate conditions are listed on the Reservation page.


Concierge & Services

What can the concierge arrange?

The concierge team (Head Concierge: David Fabian) arranges: airport and city transfers, car rental, sightseeing and private guided tours, day trips (Karlštejn Castle, Konopiště, Kutná Hora), opera and concert tickets, Vltava river cruises, restaurant reservations, brewery visits, massages and physiotherapy.

Concierge: +420 246 011 590 / concierge@hotel-imperial.cz. All services


Does the hotel offer gift vouchers?

Yes. Gift vouchers for a stay with breakfast are available for all room categories, starting from 5,600 CZK. Buy a gift voucher.


Prague - general travel information

What currency is used in Prague?

The local currency is the Czech koruna (CZK). Major credit cards (Visa, Mastercard, Amex) are accepted throughout the hotel, including at Café Imperial and Prime Bar.


Can the hotel help with currency exchange?

Reception and concierge can advise on the nearest exchange offices and ATMs; on-site currency exchange is not offered. See the full range of concierge assistance on the Services page.


How many days should I spend in Prague?

Most first-time visitors spend 2-4 days in Prague, which is enough time to see the historic centre, Prague Castle, Charles Bridge and Old Town, with time to enjoy Café Imperial and the surrounding Art Nouveau architecture near Náměstí Republiky. For more itinerary ideas and seasonal tips, see our blog.


What is the best area to stay in Prague?

Prague 1, where Art Deco Imperial Hotel Prague is located, is considered the best base for most visitors - it combines historic sights, the Municipal House next door, restaurants, shopping and direct metro access via Náměstí Republiky (line B). Full directions on the Contact & Location page.


Is Prague good for couples?

Yes. Prague's historic architecture, romantic riverside walks, cafés and cultural venues make it a popular destination for couples. Café Imperial's Art Deco dining room is itself a popular occasion venue. More about dining at the hotel.


Contact

Art Deco Imperial Hotel Prague

 Na Poříčí 15, 110 00 Praha 1

Reception: +420 246 011 600 | reception@hotel-imperial.cz

Reservations: +420 246 011 663 | reservation@hotel-imperial.cz

www.hotel-imperial.cz