• Staff follow all safety protocols as directed by local authorities
• Hand sanitizer in guest accommodation and common areas
• Process in place to check health of guests
• First aid kits available
• Access to healthcare professionals
• Thermometers for guests provided by property
Cleanliness & disinfection
• Use of cleaning chemicals that are effective against coronavirus
• Linens, towels, and laundry washed in accordance with local authority guidelines
• Guest accommodation disinfected between stays
• Guest accommodation sealed after cleaning
• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Hand sanitizer (all rooms)
Physical distancing
• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers between staff and guests in appropriate areas
Food & drink safety
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses, and other tableware sanitized
• Delivered food covered securely